SHIPMENTS - All orders of available products are generally dispatched within 2 working days after receipt of payment. For made to order products, the timing is indicated when you order (around 8 weeks for textiles, 10 days for wallpapers).

A flat fee is charged for any order.
We ship to France and Europe.

For the smaller items:

Colissimo France - 6 € TTC
Colissimo Europe - 18 € TTC
Colissimo Europe non UE - 20 € TTC

For bigger items:

Shipper France - 6 € TTC
Shipper Europe - 18 € TTC
Shipper Europe non UE - 20 € TTC

You can follow the status of your parcel through your online account.
Loss insurance is included. We are not responsible for customs duty.

If you are near Paris, you can choose pick-up at our showroom, 20 rue Taylor 75010 Paris, no fee will be charged.

If you are out of France and Europe, you can contact our retailers. If there is no one near you, just write to us!

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RETURNS & EXCHANGES - You have 14 days after receiving your package, to send back your order for an exchange or a refund (the cost of the shipment being at your charge), please notify this before at contact@maisonlevy.fr.
The refund (excepted shipment fees) will be made within 14 days after we receive the parcel back.

We thank you in advance for your trust and please don't doubt to contact us if any matter stays unclear!