SHIPMENTS - Packages are generally dispatched within 2 working days after receipt of payment. We ship through Colissimo to France and abroad.
A flat fee is charged dependeng on the country, the prices are:

Colissimo France - 5,5 € TTC
Colissimo Europe - 18 € TTC
Colissimo Europe hors UE - 20 € TTC
Colissimo Afrique - 40 € TTC
Colissimo Asie - 60 € TTC

You can follow the status of your parcel through your online account.Loss insurance is included. We are not responsible for customs duty.
For shippings to Australia, New Zealand or North America, please contact our agents or our stockists.

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RETURNS & EXCHANGES - You have 14 days after receiving your package, to send back your order for an exchange or a refund (the cost of the shipment being at your charge), please notify this before at contact@maisonlevy.fr.
The refund (excepted shipment fees) will be made within 14 days after we receive the parcel back.

We thank you in advance for your trust and please don't doubt to contact us if any matter stays unclear!